Sometimes different problems appear with delivery, but usually everything is solved in two days, so I don't get nervous. I trust your company, because I use your service several years and you had never let me down. Good luck!
I have a seven years experience of on-line shopping, so I know, that sometimes problems can occur. But I've done already 5 orders and its all arrived in time, in perfect condition and without any problem. Service quality - 10 of 10. I'm your regular customer.